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Event

19
Emergency Medical Support System for International Residents & Tourists
Invited Speaker: Dr. Koichi Yano
Ms. Saori Kitama
on Emergency Medical Support System - Voice Tra
April 21, 2018 on Saturday at 14:00 - 16:00

Topic / Theme:

Emergency Medical Support System - Voice Tra

Speaker:

Dr. Koichi Yano
Ms. Saori Kitama
Dr. Yano is Director General at Public Health Office, City of Sapporo
Ms. Kitama is with the Sapporo English Medical Interpreter (SEMI) NPO organization.

Facilitator:

Venue:

Sapporo Public Health Center, WEST 19, 2F Conference Room

Venue:

Venue:

Language:

Bilingual (English & Japanese)

Price:

Free

Event Description

The purpose of this meeting is to introduce the #7119 system which has been implemented in Sapporo to support those who require medical consultation. This Multilanguage system was started more than a year ago and includes support for several languages besides English. A major concern is when foreign residents and tourists require assistance at night or on weekends/holidays, but are unable to communicate well in Japanese.

The Sapporo Medical Association operates the Emergency Relief Center at Odori West 19, a facility established to provide assistance to foreigners during those times. Emergency medical staff e.g. ambulance personnel can also communicate with non-Japanese speakers by utilizing a Multilanguage Voice Translation device, which helps them respond to those foreigners in need of emergency medical treatment.

Summary
English and Japanese presentations and handouts from the meeting can be found below, and are also available on the SICPF website. A video about the support system (in Japanese with English subtitles from NICT) and a full report and questionnaire responses are also provided via links below.

Ms. Kitama introduced "SEMI," which is an organization comprised of volunteer interpreters willing to help foreigners who are unable to communicate in Japanese, when medical attention is required. Her short presentation was followed by representatives of the Fire Department, who demonstrated the use of the medical consultation and Voice Translation systems using volunteers from the audience.
English and Japanese presentations and handouts from the meeting can be found below, and are also available on the SICPF website. A video about the support system (in Japanese with English subtitles from NICT) and a full report and questionnaire responses are also provided via links below.

Ms. Kitama introduced "SEMI," which is an organization comprised of volunteer interpreters willing to help foreigners who are unable to communicate in Japanese, when medical attention is required. Her short presentation was followed by representatives of the Fire Department, who demonstrated the use of the medical consultation and Voice Translation systems using volunteers from the audience.
Update

Member Reports

Kyu-kyu (First-Aid) VoiceTra - in Japanese, with English subtitles.

Useful Related Web Links

A comprehensive list of medical institutions in Hokkaido with foreign language support

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Documents for Viewing and Downloading

Online Folder with Various Documents Related to the Dr Yano's presentation (in English and in Japanese)
Online Folder with following 4 documents:
・Full report of this meeting, provided by Kathleen Riggins
・Results of a comprehensive questionnaire conducted at the meeting, regarding participants impressions of the meeting and their experiences with getting healthcare support in Japan
・Dr Yano's presentation Slideshow (in English)
・Dr Yano's presentation Handouts



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